For the printer/cartridge error blog post “One or much more cartridges may be missing or damaged” or “missing or damaged cartridge” climate either the chip has poor connectivity through the printer (i.e. Possible ink residue top top chip contact – extensively clean chip’s surfaces v a wet towel) or the chip has actually been incorrectly inserted onto the cartridge through the refiller (i.e. Slipped to one next or installed upside down). “Missing or Damaged” alerts can additionally be caused by an incorrect chip version installation (i.e. Traditional chip vs. XL chip). You can ask her ink refiller to verify chip positioning and that the correct chip form and color was installed.
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NOTE 2: HP 932, 933, 932XL, 933XL ink cartridges i m sorry have new replacement chips attached to basic of cartridge do administer ink level tracking however will give one straightforward nuisance post (i.e. “Non-genuine octopus cartridge installed”, etc.) following initial cartridge installation. You might simply clear the blog post by pressing Ok.
NOTE 3: Verify the cartridge’s clever chip is positioned properly as presented below and ensure gold contacts are thoroughly clean v no visible damage to chip surfaces. Thoroughly clean v lint complimentary towel and isopropyl alcohol as necessary.
“MISSING OR DAMAGED CARTRIDGE” ERROR causes (chip has currently been replaced)
1) The inner built-in PRINTHEAD may have bent or damaged call pins (the squid cartridges plug into the PRINTHEAD). Remove ink cartridge and inspect internal PRINTHEAD contact pins for visible damages (i.e. Propelled in pins or damaged pins – see photograph below). When this problem occurs frequently you will certainly observe the error post “Missing or Damaged Cartridge”, despite other ‘damaged’ messages might be observed (i.e. “Ink Cartridge Failure”, “Cartridge Damaged”, or “The complying with cartridges room not to plan for use in this Printer”) may appear depending top top your specific printer model.
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2) if the PRINTHEAD pins can be ‘carefully’ bent back into position using a very tiny flat head driver (i.e. Making use of eyeglass screwdriver or similar), the PRINTHEAD might need to be changed with a new one if pin damaged is too severe. A instead of HP 932-933 PRINTHEAD (genuine part) can be ordered native Amazon.com
NOTE: In select HP Officejet press models (i.e. HP Officejet 6100 series), removal and also replacement that the PRINTHEAD deserve to be complicated as the printer will must be partly disassembled.
The integrated PRINTHEAD will eventually fail gradually with usage and age (may or may not it is in replaceable depending on printer design – see User Manual)
Possible Printhead Failure?
To learn much more about Printhead role & Failure conditions, please select your press model:
HP OfficeJet 6100 eAIO printer ( N611a ), HP OfficeJet 6600 eAIO press ( H711a ), HP OfficeJet 6600 e-All-in-One printer ( H711g ), HP OfficeJet 6700 Premium eAIO ( H711n ), HP OfficeJet 7110 wide Format ePrinter ( H812a ), HP OfficeJet 7610 wide Format e-All-in-One ( CR769A ).