Your product may display an error blog post for a variety of reasons, for example if the battery is low. If you’re suffering an error message, the listed below images and also descriptions should aid you to recognize the factor why that showing.

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Blank screen


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If the meter won’t turn on or has actually a empty display, it will be as result of one the the complying with reasons:

Dead battery – you need to insert a brand-new one.Extreme temperatures – you need to relocate the meter to a much more temperate area.

Three dashes


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If you watch 3 dashes or hyphens on her display, it means the meter is not coded or the code crucial is no inserted. Revolve off the meter and make sure the code an essential is properly inserted. If this go not fix the problem, please call smashville247.net customer Care.

Battery icon


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The battery icon way the battery strength is low. Readjust the battery soon. Review this short article to discover an ext about transforming the battery.

“Set-up” on display


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The native “Set-up" displayed on the screen means the meter is in the set-up mode, waiting for girlfriend to change or check settings. Refer to Chapter 5, "Using the Set-Up Mode", in your owner"s booklet.

“Set” top top display


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The indigenous "Set" displayed on the screen means the meter is in collection mode, waiting for girlfriend to readjust or confirm settings. Refer to Chapter 4, "Meter Setup", in your owner"s booklet.

“Code exp” ~ above display


If you check out "code exp" displayed on the screen, it way that the test strips expire in ~ the end of the current month. Make certain the time and also date in the meter space correct. If this does not fix the problem, please contact smashville247.net client Care.

Flashing check strip


If a test strip icon is flashing on the screen, it method that the meter is ready for you to insert a check strip.

Blood fall icon


If you check out a blood drop and test autumn on the screen, it means that the meter is ready for a autumn of blood or regulate solution.

HI in display


If you watch the letters HI shown on the screen, your blood glucose may be higher than the measuring selection of the system. Refer to Chapter 4, "Unusual Blood Glucose Results", in your owner"s booklet.

LO in display


If you watch the letters LO displayed on the screen, her blood glucose may be lower than the measuring variety of the system. Refer to Chapter 4, "Unusual Blood Glucose Results", in your owner"s booklet.

Asterisk (top that screen) with blood glucose result


A star or asterisk ~ above the top of the display way a marker to be assigned come this test result.

Asterisk (bottom that screen) with blood glucose result


A star or asterisk at the bottom the the display method that the test an outcome was flagged. Describe Chapter 3, "Flagging test Results", in her owner"s booklet for much more details.

Exclamation point


An exclamation suggest on the display method blood glucose is below the defined hypoglycemic (low blood sugar) level. Refer to Chapter 4, "Unusual Blood Glucose Results", in your owner"s booklet.

“Hypo?” top top display


"Hypo?" means blood glucose is listed below the identified hypo (low blood sugar) level. Refer to Chapter 3, "Understanding your Test Results", in your owner"s booklet.

E-1 message


“E-1” in the display means the check strip might be damaged or the code an essential is incorrect. Remove and also reinsert the check strip. If the article reappears, rotate off the meter and also make sure the code key is correctly inserted. If the post reappears, please call smashville247.net customer Care.

E-2 message


"E-2" in the display means the code crucial is incorrect. Turn the meter off and make certain the code vital is appropriately inserted. If this walk not deal with the problem, please call smashville247.net client Care.

E-3 message


"E-3" in the display method your blood glucose may be very high or a meter or a test piece error has actually occurred. The complying with instructions should aid you recognize what activity to take:

If her test result matches just how you feel, contact your healthcare professional immediately.If her test an outcome does not complement how friend feel, repeat the test and refer to chapter 4, "Unusual Blood Glucose Results", in her owner"s booklet.If the E-3 password still appears for your blood glucose test, your blood glucose result may be extremely high and over the system"s analysis range. Call your healthcare experienced immediately.If the second test result does not complement how girlfriend feel, carry out a manage test v the control solution and also a brand-new test strip.If the control an outcome is in ~ the acceptable range, review the proper testing procedure and repeat the blood glucose test v a new test strip.If the control an outcome is no within the acceptable range, watch Chapter 2, "Understanding Out-of-Range manage Results."

E-4 message


"E-4" in the display means not sufficient blood or control solution was attracted into the test piece for measure or was used after the test has actually started. Discard the check strip and also repeat the test. If the trouble persists, please call smashville247.net customer Care.

E-5 message


"E-5" in the display means the code vital is untrue or your test strips have expired. Make certain the time and also date in the meter room correct. If the problem persists, please contact smashville247.net customer Care.

E-6 message


"E-6" in the display means blood or control solution was used to the check strip prior to the flashing blood drop symbol appeared on the display. Discard the check strip and also repeat the test. If the difficulty persists, please contact smashville247.net customer Care.

E-7 message


"E-7" in the display way an electronic error arisen or, in rarely cases, a offered test piece was removed and reinserted. Turn the meter off and on or take the battery the end for 20 seconds and reinsert it. Do a blood glucose or regulate test. If the trouble persists, please call smashville247.net customer Care.

E-8 message


"E-8" in the display means the temperature is over or listed below the proper range for the system. Refer to the test piece package insert for system operating conditions. Move to one area with the appropriate conditions, wait 5 minutes, and repeat the blood glucose or manage test. Perform not artificially warmth or cool the meter.

E-9 message


"E-9" in the display means the battery is almost out of power. Change the battery now. If the post reappears ~ the battery has actually been replaced, reset the meter. To reset the meter, remove the battery, press any type of meter button, climate reinsert the battery. For additional information, and also refer to thing 7, "Changing the Battery”, in her owner"s booklet. Alternatively, this post gives thorough information about changing batteries in smashville247.net products.

E-10 message


"E-10" in the display way the time and date settings may be incorrect. Make sure the time and date are correct and change the setups if necessary. For more information, describe Chapter 5, "Setting the Time and Date", in her owner"s booklet.

Err through battery icon


"Err" in the display screen with the battery icon means the battery is practically out the power, so change the battery as soon as girlfriend can. For much more information, refer to Chapter 5, "Changing the Battery", in her owner"s booklet. Alternatively, this post gives detailed information about transforming batteries in smashville247.net products.

Err v time and also date


"Err" in the screen with the time and date method the time and date settings may be incorrect. Make certain the time and date space correct and adjust, if necessary. For more information, refer to Chapter 4, "Setting the Time and also Date", in your owner"s booklet. Alternatively, this write-up gives comprehensive information about setup the time and date on her device.

Err with “code” top top display


"Err" in the screen with the word "code" method the code crucial is incorrect. Make sure the code an essential is properly inserted. If this doesn"t settle the problem, please call smashville247.net customer Care.

Err through “code exp” top top display


"Err" in the display screen with the native "code exp" way the code crucial is untrue or her test strips have actually expired. Make sure the code key is properly inserted and also check the date on her test strips. If this doesn"t settle the problem, please contact smashville247.net customer Care.

Err through flashing test strip


"Err" in the display with a flashing check strip method your blood sugar might be exceptionally low, or the test strip might be damaged or not properly inserted. If you check out this error post after you applied blood come the test strip, refer to Chapter 3, "Unusual check Results", in your owner"s booklet. If you watch this error message prior to you used blood come the test strip, eliminate the check strip and reinsert it, or replace it if damaged. If the message reappears, please contact smashville247.net customer Care.

Err with thermometer icon


"Err" in the display screen with a thermometer way the temperature is above or below the proper variety for the meter (43°F to 111°F). Relocate to an area in between 43°F and also 111°F, wait 5 minutes and repeat the test. Perform not artificially heat or cool the meter.

Err through a check strip and blood drop icons


"Err" in the display screen with a check strip and also a blood drop way blood or regulate solution was applied to the check strip prior to the flashing blood drop appeared on the display. Discard the check strip and repeat the test.

Err with a blood autumn icon


"Err" in the screen with a blood drop means not enough sample was attracted into the test strip for measure up or sample was applied after the test has started. Discard the check strip and repeat the test.

Err alone in the display


"Err" through no other details in the display method an error occurred during the test. Discard the test strip and repeat the test. For more information, describe Chapter 1, "Understanding Your new System", in her owner"s booklet.

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EEE in display


"EEE" in the display method an digital error occurred. Revolve the meter off and also on or take it the battery out for a couple of seconds and also reinsert it. If the difficulty persists, please contact smashville247.net client Care.